Shipping Policy

Thank you for choosing Pristino Pure! We strive to provide you with the best shopping experience possible. Below you will find our shipping policy, outlining important details regarding order processing, shipping methods, delivery times, and more.

Order Processing Time

All orders are processed within 7 business days (excluding weekends and holidays) after receiving full payment.

Shipping Rates & Delivery Estimates

• Shipping charges for your order will be calculated and displayed at checkout.
• We offer various shipping methods to accommodate your needs, including standard shipping, express shipping, and overnight shipping.
• Delivery estimates will be provided to you upon checkout, based on the shipping method selected and your location.

Tracking Information

Once your order has been shipped, you will receive a shipment confirmation email containing tracking information. The tracking number will be active within 12 hours after dispatch.

Shipping Issues & Delays

While we strive to ensure timely delivery of all orders, please note that shipping times may vary due to factors beyond our control, such as weather conditions, customs delays, or carrier delays.

If you encounter any issues with your shipment or experience delays, please contact our customer support team at support@pristinopure.com or +91 77084 44618, and we will assist you in resolving the issue promptly.

Order Tracking

You can track your order using the tracking number provided in your shipment confirmation email. If you have an account with us, you can also track your order by logging into your account and navigating to the order history section.

Lost or Stolen Packages

Pristino Pure is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. We recommend contacting the carrier directly to file a claim in such cases.

Returns & Exchanges

For information regarding returns and exchanges, please refer to our Return Policy Page.

Contact Us

If you have any further questions about our shipping policy or require assistance with your order, please don’t hesitate to contact us at support@pristinopure.com or +91 77084 44618.

Changes to This Policy

Pristino Pure reserves the right to modify or update this shipping policy at any time. Any changes made will be effective immediately upon posting on this page.